Business listingChicago
Food truck

Big Bros Ice Cream Shop | Ice Cream Truck Chicago

Food truck · Chicago

4.931 {count} reviews

2018 W 21st Pl, Chicago, IL 60608

Big Bros Ice Cream Shop | Ice Cream Truck Chicago

About

Located at 2018 W 21st Pl in Chicago, Big Bros Ice Cream has established itself as a reliable presence for those looking to elevate their events with professional catering services. With a strong 4.9-star rating across 31 reviews, the business is frequently praised for its punctuality, clear communication, and a genuine commitment to customer service. Whether serving at school functions, corporate gatherings, or private parties, the team is noted for being highly accommodating, often working closely with clients to manage scheduling changes or specific dietary needs, such as peanut allergies. Beyond their reputation for logistical reliability, Big Bros is recognized for the quality of their offerings. Guests consistently highlight the generous portion sizes and the delicious, creamy nature of the ice cream served from their aesthetically pleasing truck. The owner, Peyton, is frequently commended for a charismatic and professional approach, ensuring that both children and adults have a positive experience. By prioritizing transparency and efficiency, Big Bros Ice Cream has become a go-to vendor for many in the Chicago area looking to add a memorable, sweet touch to their celebrations.

Reviews Big Bros Ice Cream Shop | Ice Cream Truck Chicago

Big Bros Ice Cream is highly regarded for its catering services, with customers frequently praising the team's responsiveness, flexibility, and ability to accommodate last-minute requests. While the vast majority of feedback is overwhelmingly positive, one customer reported a negative experience regarding communication.

Strengths

  • responsive and communicative staff
  • punctual and timely service
  • accommodating for food allergies
  • flexible with scheduling changes
  • generous portion sizes

Weaknesses

  • unprofessional phone communication

Best for

This service is ideal for private parties, corporate events, and school functions looking for reliable, professional ice cream catering.

Opening hours

Friday
10 AM–10 PM
Monday
10 AM–10 PM
Sunday
10 AM–10 PM
Tuesday
10 AM–10 PM
Saturday
10 AM–10 PM
Thursday
10 AM–10 PM
Wednesday
10 AM–10 PM

Contact

Big Bros Ice Cream Shop | Ice Cream Truck ChicagoChicagoFood truck