Business listingChicago
HotelDoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont
Hotel · Chicago
4,23078 {count} reviews
5460 N River Rd, Rosemont, IL 60018
About
Hotel
What clients say
Guest experiences at this hotel are highly polarized, with some praising the convenient location and helpful staff, while others report significant issues with room maintenance and poor customer service. While many guests appreciate the spacious, clean rooms, recurring complaints regarding broken appliances and inconsistent staff behavior suggest a lack of operational consistency.
Strengths
- Convenient location near convention center
- Spacious and clean rooms
- Helpful and professional front desk staff
Weaknesses
- Broken or malfunctioning refrigerators
- Rude or dismissive staff interactions
- Dated room conditions
- Strong or unpleasant room odors
- Confusing shuttle or facility navigation
Best for
Travelers attending events at the nearby convention center who prioritize proximity over consistent room quality.