Ghirardelli Ice Cream & Chocolate Shop

About

Situated right on the Magnificent Mile at 400 N Michigan Avenue, the Ghirardelli Ice Cream & Chocolate Shop has become a recognizable fixture overlooking the Chicago River. The space is split across two levels, with the ground floor dedicated to the chocolate shop and an escalator leading guests to the second floor, where the menu expands to include a variety of ice cream sundaes, hot chocolate, and milkshakes. With a solid 4.5-star rating from over 3,600 reviews, the shop serves as a popular destination for locals and tourists alike who are looking to indulge in a sweet treat while taking in views of the city. The atmosphere is generally described as lively and welcoming, with staff noted for being fast and efficient even during busy periods. While the seating area can become crowded, those who secure a spot in the back of the second floor are rewarded with a scenic perspective of the river. Beyond the made-to-order desserts, the shop offers a selection of gift sets, mugs, and various chocolate products for those looking to bring a piece of the brand home. Whether visitors are stopping by for a signature sundae or a quick cocoa, the shop remains a go-to spot for anyone navigating downtown Chicago with a craving for something rich and indulgent.

Reviews Ghirardelli Ice Cream & Chocolate Shop

Ghirardelli is a popular destination for ice cream and chocolate, frequently praised for its high-quality ingredients and scenic river views. While many visitors enjoy the indulgent treats and efficient service, others find the menu items to be excessively sweet and notably expensive.

Opening hours

Friday

10 AM–11 PM

Monday

10 AM–10 PM

Sunday

10 AM–10 PM

Tuesday

10 AM–10 PM

Saturday

10 AM–11 PM

Thursday

10 AM–10 PM

Wednesday

10 AM–10 PM

Contact

• 400 N Michigan Ave Ste 100, Chicago, IL 60611
• (312) 923-0168
• www.ghirardelli.com/stores/chicago