Business listingChicago
Resort hotelPalmer House a Hilton Hotel
Resort hotel · Chicago
4,213 602 {count} reviews
17 E Monroe Dr, Chicago, IL 60603
About
Hotel
What clients say
The Palmer House is widely praised for its historic, grand architecture and prime downtown Chicago location. While many guests enjoy the elegant lobby and extensive fitness facilities, others report inconsistent room quality and occasional lapses in service responsiveness.
Strengths
- Grand historic lobby
- Excellent downtown location
- Extensive fitness center
- Friendly and welcoming staff
Weaknesses
- Run-down room conditions
- Inconsistent housekeeping service
- Plumbing and shower issues
- Deceptive sales staff
Best for
Travelers prioritizing historic charm and a central location for exploring Chicago on foot.